Terms of service


Robotic Process Automation d.o.o., a company registered under the laws of Croatia, with its principal place of business at Jarun 68, 10000 Zagreb, Croatia (hereinafter referred to as “Provider”), and [Client Name], a company registered under the laws of [Jurisdiction], with its principal place of business at [Address] (hereinafter referred to as “Client”).


1. Acceptance of terms

1.1 By accessing or using the services of Provider, Client agrees to be bound by this Agreement.
1.2 If Client does not agree to these terms, they must not use the services.

2. Services

2.1 Provider offers a platform for business process automation through software robots.
2.2 Additional services may include implementation, customization, and support, as detailed in a separate agreement or order form.

3. Client responsibilities

3.1 Client must provide accurate and complete information for the provision of services.
3.2 Client shall ensure proper use of services in accordance with all applicable laws and regulations.

4. Payment terms

4.1 Client agrees to pay Provider the fees as specified in the applicable order form or agreement.
4.2 All payments are due within [X] days of the invoice date, unless otherwise specified.

5. Confidentiality

5.1 Both parties agree to maintain the confidentiality of all proprietary and non-public information disclosed during the term of this Agreement.
5.2 Confidentiality obligations shall survive termination of this Agreement for a period of [X] years.

6. Intellectual property

6.1 All intellectual property rights in the services and related materials remain the exclusive property of Provider.
6.2 Client is granted a limited, non-exclusive, non-transferable license to use the services strictly as permitted under this Agreement.

7. Warranties and disclaimers

7.1 Provider warrants that services will be performed in a professional manner.
7.2 Provider does not warrant that the services will be uninterrupted or error-free.

8. Limitation of liability

8.1 Provider shall not be liable for any indirect, incidental, or consequential damages arising out of the use of the services.
8.2 The total liability of Provider shall not exceed the fees paid by Client in the preceding [X] months.

9. Termination

9.1 Either party may terminate this Agreement with [X] days’ written notice.
9.2 Provider may suspend or terminate services if Client breaches this Agreement.

10. Governing law

10.1 This Agreement shall be governed by the laws of Zagreb, Croatia.
10.2 Any disputes arising under this Agreement shall be resolved through arbitration in Zagreb, Croatia.

11. General provisions

11.1 This Agreement constitutes the entire agreement between the parties regarding the subject matter herein.
11.2 No amendment or modification of this Agreement shall be valid unless in writing and signed by both parties.


IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective Date.

Robotic Process Automation d.o.o.

By:
Name:
Title:
Date:

Client

By:
Name:
Title:
Date: