Robotic Process Automation (RPA)
What is it and
how it came to be?
Robotic Process Automation (RPA) is a rapidly growing technology that slowly but surely revolutionizes the way businesses operate. It’s a type of software that automates routine, repetitive tasks – liberating employees to focus on more strategic and creative work.
As a result, it increases overall efficiency, reduce costs, and improve accuracy and customer satisfaction.
RPA is a response to growing business challenges
Businesses still rely too much on manual processes and human labor to complete routine tasks, which is time-consuming, error-prone, and costly. Besides, it becomes harder and harder to find workforce. You might want to give your workers more challenging responsibilities, but it’s not possible because they’re busy with Excel sheets.
RPA emerged as a solution to these challenges.
From data entry to financial reporting - RPA is limitless
We’re all aware of that, if there were a magic business wand, we’d all eliminate all that copy-pasting, data compiling, reporting, endless click-click-click… Yet, such tasks are part of a job. The difference is, we now have the technology that can do the clicking, while we do the thinking.
The RPA robot takes your Standard Operating Procedures for manual tasks and performs them in the background. The software can be easily integrated into existing systems and workflows, and it can be programmed to perform tasks with the same level of accuracy and speed as a human worker.
Will robots replace us?
Well, yes... And no.
It’s no secret that the rise of automation technologies has raised concerns about job loss and the future of work. Yes, many people will have to upskill or adapt. However, isn’t that liberating in itself?
Acquiring skills that are worth your time and bring meaning to your life, instead of being stuck in a monotonous routine of copy-pasting data and performing rote tasks with little to no use of the brain?
So yes, it will replace us at meaningless tasks.
But no, it won’t replace us at work that really matters.
See how these two companies implemented RPA and increased efficiency...without letting go a single employee.
We implemented Robotiq.ai’s robot to take over some of our manual work for updating ETAs on shipments. After the implementation we found some errors (on both our side and Robotiq’s) but due to the good communication with Robotiq we have managed to solve them all. Big thanks to Jelena specifically!
Lisa van Embden, Product Analyst, Shypple
www.shypple.com
With the implementation of RPA, we saw a significant improvement in speed, efficiency, and overall data quality. We are now able to focus on higher value tasks while routine tasks are automated, leading to increased employee satisfaction and superior value generation.
Duje Jurenić, Finance Director, Porsche eBike Performance
The implementation of the solution helped us solve a large number of daily repetitive transactions, freeing up the space of our employees for more demanding work tasks. The cooperation with the Robotiq team was excellent, the team was committed to the work tasks, the implementation was fast and efficient, the team was available for all questions and support during and after the implementation of the solution. We are very satisfied with the cooperation with the Robotiq team and their solutions.
Vesna Rendulić, Chief Financial Officer, Orbico
Implementation of Robot helped us with handling processes with large number of transactions, which were continuing and taking few hours every day to be finished. It definitely saves time of our employees and fee up time for more demanding tasks. Robot for now works perfectly, with no errors, as well in post implementation testing period all errors were eliminated very quickly. Collaboration with Robotiq team was great, efficient, and concise.
Dušica Kušić Dizdar, Head of Finance & Accounting, Orbico
We had an excellent experience in the process of implementing and using Robotiq’s solutions. It completely automated the anachronistic process of earlier work, and the implementation of this process serves as a roadmap for future improvements of similar processes in the bank, which we look forward to.
Nikola Milović, Head of Operations and Digital Transformation, Hipotekarna Bank
By implementing the process, we increased efficiency and profitability. The process enabled us to react more quickly on the market compared to others, and to be able to choose at any time. It is a pleasure to have such quality service, and we look forward to new joint projects.
Janko Erdelja, Head of Procurement, Zubak Auto
Process automation in cooperation with Robotiq proved to be a very good solution for Končar KET and a step forward in resolving the work overload in the administrative department. In the part that is automated, their work is now free from repetitive actions, and the process itself has been modernized through automation, which ultimately elevates the experience of all employees. The cooperation, responsiveness, and especially the search for a backup solution are commendable. We expect customer support to be on the same level.
Ivana Mršić, Head of Accounting, Končar
RPA as a product fulfilled our portfolio with AI/ Robot dimension, but also created a strong digital innovative partner image. Meanwhile, we created RPA processes with our ERP solutions which present our new ERP product and this is an exceptional value towards our client portfolio.
Snjezana Pivas, RPA manager
