Effortless technology, unbreakable security
Implementing new technology into bigger organization bears many hesitations, especially in terms of security. To provide you with an extra peace of mind, we invested heavily in security.
From ISO certificates to carefully planned infrastructure and encryption – rest assured that your data remain your data.
ISO certifications
- ISO 9001 – Quality
- ISO 27001 – Security
- ISO 27017 – Cloud Security
- ISO 27701 – Data Privacy and GDPR
Custom-made cloud infrastructure
We built it from the ground up to have more control and ownership. HQ servers are hosted by Azure. To fill the needs of high availability we are using Azure Kubernetes Service (AKS) which is deployed over 2 Azure datacenters in West Germany.
Role-based access control
Control who sees what at every level of your organization.
Assign teams, users, administrators based on your procedures.
Encryption at Rest and in Transit
Remain in full ownership of business critical data through BYOK (Bring Your Own Key) encryption key management system.
Secure communication via HTTPS and mTLS protocols between the HQ, robot, and your infrastructure.
Audit trail - video, logs, streaming
The system stores who logged in, who created procedures, what was performed and when…
See the robot in action. Read the logs. Watch later.
Everything that’s essential to have a firm grasp on processes and risk management.
Note > It’s possible to exclude sensitive business data from the logs.
Single Sign-On (SSO)
Users set their own password for HQ access. When using SSO, users authenticate through their customer identity provider and receive a token for HQ access.
KeyCloak handles authentication and user management.
RPA as a product fulfilled our portfolio with AI/ Robot dimension, but also created a strong digital innovative partner image. Meanwhile, we created RPA processes with our ERP solutions which present our new ERP product and this is an exceptional value towards our client portfolio.
Snjezana Pivas, RPA manager
We implemented Robotiq.ai’s robot to take over some of our manual work for updating ETAs on shipments. After the implementation we found some errors (on both our side and Robotiq’s) but due to the good communication with Robotiq we have managed to solve them all. Big thanks to Jelena specifically!
Lisa van Embden, Product Analyst, Shypple
www.shypple.com
With the implementation of RPA, we saw a significant improvement in speed, efficiency, and overall data quality. We are now able to focus on higher value tasks while routine tasks are automated, leading to increased employee satisfaction and superior value generation.
Duje Jurenić, Finance Director, Porsche eBike Performance
The implementation of the solution helped us solve a large number of daily repetitive transactions, freeing up the space of our employees for more demanding work tasks. The cooperation with the Robotiq team was excellent, the team was committed to the work tasks, the implementation was fast and efficient, the team was available for all questions and support during and after the implementation of the solution. We are very satisfied with the cooperation with the Robotiq team and their solutions.
Vesna Rendulić, Chief Financial Officer, Orbico
Implementation of Robot helped us with handling processes with large number of transactions, which were continuing and taking few hours every day to be finished. It definitely saves time of our employees and fee up time for more demanding tasks. Robot for now works perfectly, with no errors, as well in post implementation testing period all errors were eliminated very quickly. Collaboration with Robotiq team was great, efficient, and concise.
Dušica Kušić Dizdar, Head of Finance & Accounting, Orbico
We had an excellent experience in the process of implementing and using Robotiq’s solutions. It completely automated the anachronistic process of earlier work, and the implementation of this process serves as a roadmap for future improvements of similar processes in the bank, which we look forward to.
Nikola Milović, Head of Operations and Digital Transformation, Hipotekarna Bank
By implementing the process, we increased efficiency and profitability. The process enabled us to react more quickly on the market compared to others, and to be able to choose at any time. It is a pleasure to have such quality service, and we look forward to new joint projects.
Janko Erdelja, Head of Procurement, Zubak Auto
Process automation in cooperation with Robotiq proved to be a very good solution for Končar KET and a step forward in resolving the work overload in the administrative department. In the part that is automated, their work is now free from repetitive actions, and the process itself has been modernized through automation, which ultimately elevates the experience of all employees. The cooperation, responsiveness, and especially the search for a backup solution are commendable. We expect customer support to be on the same level.
Ivana Mršić, Head of Accounting, Končar
