When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
If you upload images on the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors on the website can download and extract any location data from images on the website.
You do not need to allow your browser to accept cookies to browse much of our website or to access many of our services. Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser.
We use a feature of your internet browser called a ‘cookie’ to provide you with the best user experience and to enable this site to work. We do not use ‘cookies’ to retrieve personal information about you from your computer, we only gain such information if you have knowingly and willingly provided it to us.
We value our customers and understand the importance of data handling. We consider the data we do capture to be vital to our business so that we can provide our customers with a high-quality service at fair prices. We do not, nor will we ever, sell, rent, or loan data to any 3rd party that identifies you without your consent.
What is a cookie?
A ‘cookie’ is a small piece of information, stored as a text file, which is placed on your computer hard drive. These files are attached by lots of websites that you visit. ‘Cookies’ allow us to analyze and improve upon your user experience of the website, for instance by remembering that you have visited before. To read more about ‘cookies’, please visit http://www.allaboutcookies.org
We use ‘cookies’ to store basic information, like your customer account identification. They are not used to store password details or credit card information.
Strictly Necessary Cookies
The use of ‘cookies’ helps to support the structure of the pages which are displayed to you. These help the website to function correctly and enhance the presentation of the website. They also help to improve the ease of use and navigation around the website and allow you to return to pages you have previously visited. This type of ‘cookie’ is only active during your visit to the site, when you leave the website, they are automatically deleted.
‘Cookies’ are used to provide aggregated statistics on visitors to our website, and their browsing behavior. This information may report on website hotspots, or frequently searched terms, for example. This enables us to develop elements of the site’s build, to improve the user experience. The data is aggregated and anonymized, which means we cannot identify you as an individual.
We use ‘cookies’ to make our site more convenient, remembering usernames or email addresses, so you don’t have to. This information allows us to begin to personalize the website to cater to your personal preferences. For security purposes, passwords are not remembered and are required to be input upon each login.
This ‘cookie’ will remain on your hard drive until you wish to remove it. If you choose to do this, you will be required to enter your details each time you visit the site. It is possible to view the website without providing personal information, but you will need to register an account with Robotiq.ai to enable us to process the demo/documentation/meeting you requested.
These are 3rd Party ‘cookies’ which are used for advertising. Robotiq.ai does not currently but may in future set these ‘cookies’ and allow carefully selected 3rd parties to do the same, while you browse the website. These can collect information about your browsing habits and allow us to show you specific adverts whilst you browse. ‘Cookies’ may be used to help us assess and understand the performance of our marketing activity and improve upon the relevance of the information that you see. We could use these ‘cookies’ to display products and services that we think might interest you, both on our website and others across the internet.
Should you wish to disable your ‘cookies’ from your web browser, please follow these Cookie Maintenance guidelines.
You can set your browser to accept or reject all specific ‘cookies’. You can also set your browser to alert you each time a ‘cookie’ is presented to your computer. You can delete ‘cookies’ that have been saved on your computer but remember that this will affect the efficiency and effectiveness of our website user experience.
By disabling your ‘cookies’ from the browser settings, you will be restricting the ‘cookies’ that Robotiq.ai uses to maintain and manage its website. This will have an impact on the way you see the website and how it functions. This will apply to all websites once ‘cookies’ are disabled via your browser settings, not only www.robotiq.ai.
If you would like to restrict or block ‘cookies’ that are set by us and other websites, you can do this through your web browser settings. See below for instructions on how to do this, across the four most used web browsers. If using another web browser, please use the ‘Help’ function for assistance. For information on how to restrict or block ‘cookies’ on your mobile phone, please refer to your handset manual.
- Go to the Safari menu. 2. Click on the Preferences. 3. Click on the ‘Security’ tab. 4. Under ‘Accept Cookies’, set it to accept, reject, or selectively accept cookies.
- Click on ‘Tools’ in the menu bar. 2. Click on ‘Options…’ 3. Click on the ‘Privacy’ tab in the top section. 4. From the drop-down box, select ‘Use custom setting for history.
- Un-tick the box ‘Accept Cookies from Sites’. 6. Click ‘OK’ and Close the screen.
- Click on ‘Tools’ in the menu bar. 2. Click on ‘Options’. 3. Click on the ‘Privacy’ tab in the top section. 4. Click on the ‘Advanced’ button. 5. Select ‘Prompt’ for both ‘First Party Cookies’ and ‘Third Party Cookies. 6. Click ‘OK’ and Close the screen.
- Click onto the ‘Tools Menu’. 2. Click on ‘Options’. 3. Click on ‘Under the Bonnet’. 4. Click on the ‘Cookie Settings’ button and tick ‘Block all third-party cookies without exception’. 5. Close the screen.
How do we collect your personal information?
- We may collect your personal information in some of the following ways:
- When you order a demo/documentation/meeting.
- When you register to receive marketing newsletters.
- When you submit a review on the Robotiq.ai platform.
- When you contact Robotiq.ai by telephone, email, letter, or social media.
- When completing any surveys that we send to you for research purposes (please note that it is always optional to complete these).
How will we use your information?
We use the information you provide us in several ways:
- To ensure the smooth processing of your request for demo/documentation/meeting.
- With your permission, to occasionally contact you via marketing newsletters with details of any offers or product launches.
- To help us respond to any queries or comments you may have regarding our products or services.
- To help us improve the service we provide on our website, meaning we may use your information for internal purposes such as detection of fraud, site performance analysis, quality control, or system administration.
- We may also monitor your use of our site and record your email address and/or IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information about our users’ browsing actions and patterns and does not identify any individual.
We will only use your information if you give us your consent to do so
How do we get your consent?
- When you provide us with personal information for a request to demo/documentation/meeting we infer that you agree to us collecting and using your data for that specific reason only.
- If we ask for your personal information for a secondary reason, like marketing or reviews, we always ask you for your consent and your information will be used for this reason only.
How can I withdraw my consent?
After you have opted-in, you can change your mind at any point and may withdraw your consent for us to contact you by getting in touch with us at firstname.lastname@example.org.
You can also automatically unsubscribe from our marketing emails at any point by clicking the ‘unsubscribe’ link within the email.
How do we share your information?
We may share your information with selected third parties for the purposes of data analysis and customer support.
We will never pass your personal information to anyone else, except where we are required or permitted to do so by law, for any successors in title to our business and suppliers that process information on our behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.
How do we keep your information secure?
Our site is hosted by an agency, and we have a contract with them to ensure that your information is adequately protected.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
We only keep your information for as long as is necessary.
Our site may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or their privacy policies. Please check those privacy policies before you submit your information to those sites.
Processing Of Personal Data by Video Surveillance
The purpose of processing this data is to protect persons and property.
The legal basis for the processing of this type of data is the legitimate interest of Robotic Process Automation d.o.o., as the head of personal data processing
Recipients: Collected videos may be submitted on the request to the competent authorities (police, court), if necessary for the conduct of proceedings under special regulations.
Recordings obtained through the video surveillance system are kept for a maximum of six months or longer if they are excluded as evidence in court, administrative, arbitration, or other proceedings.